Mission Statement

The primary mission for East River Energy, Petroleum Distributor, is at the least to sustain, but moreover, improve the lives of our customers and help meet the basic needs of human comforts with particular attention to providing heating equipment and the proper petroleum products that will keep them safe and warm in their homes and businesses.

The traditional and defining feature of our sales and distribution system is that of providing professional and personal attention to the individual customer, their needs, and the well-being of our customer’s living environment. Our business success is dependent on trusting relationships. Our reputation is reliant on the personal integrity of the company’s personnel and our dedication to our principles of:

  • Honesty in communicating within the company and with our suppliers and customers, while at the same time protecting the company’s confidential information and trade secrets
  • Excellence in our products and services, by striving to provide high-quality products and services to our customers
  • Responsibility for our words and actions
  • Compassion and understanding in our relationships with our employees and the communities affected by our business

  • Citizenship in our observance of all the laws of our country, respect for environmental concerns and our service to the community by improving and enriching community life
  • Fairness to our fellow employees, customers and suppliers through adherence to all applicable state and federal laws, regulations and policies, and a high standard of behavior
  • Respect for our fellow employees, customers and suppliers while showing willingness to solicit their opinions and value their feedback