Mission Statement

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The primary mission for East River Energy, Petroleum Distributor, is at the least to sustain, but moreover, improve the lives of our customers and help meet the basic needs of human comforts with particular attention to providing heating equipment and the proper petroleum products that will keep them safe and warm in their homes and businesses.

The traditional and defining feature of our sales and distribution system is that of providing professional and personal attention to the individual customer, their needs, and the well-being of our customer’s living environment. Our business success is dependent on trusting relationships. Our reputation is reliant on the personal integrity of the company’s personnel and our dedication to our principles of:

  • Honesty in communicating within the company and with our suppliers and customers, while at the same time protecting the company’s confidential information and trade secrets
  • Excellence in our products and services, by striving to provide high-quality products and services to our customers
  • Responsibility for our words and actions
  • Compassion and understanding in our relationships with our employees and the communities affected by our business
  • Citizenship in our observance of all the laws of our country, respect for environmental concerns and our service to the community by improving and enriching community life
  • Fairness to our fellow employees, customers and suppliers through adherence to all applicable state and federal laws, regulations and policies, and a high standard of behavior
  • Respect for our fellow employees, customers and suppliers while showing a willingness to solicit their opinions and value their feedback

Smoke Alarms and CO Detectors

East River Energy would like to remind residents of the importance of installing and maintaining smoke alarms and carbon monoxide alarms in the home.

While there are many different brands of smoke alarms for sale, they are of two basic types: ionization or photoelectric. Ionization alarms sound more quickly when a flaming, fast-moving fire occurs. Photoelectric alarms are quicker at sensing smoldering, smoky fires. Some units on the market combine both technologies and are called dual sensor smoke alarms.

Smoke alarms can be purchased locally at a variety of stores. Some are intended to be "hard wired" into the electrical system in the house (a qualified electrician should do this work). Some units are battery powered, requiring only a screwdriver for installation. The manufacturer's instructions for installation should be followed carefully. Smoke alarms should be tested monthly, and if they have batteries, those should be replaced annually.

Smoke alarms should be located on every level of your home, including the basement. For extra safety you may want to install alarms both inside and outside of sleeping areas.

Carbon monoxide (CO) is an odorless, colorless and tasteless toxic gas that comes from gas-fired appliances, charcoal grills, wood-burning stoves and fireplaces, space heaters and cars.

The initial symptoms of CO poisoning are similar to the "flu" but without the usual fever. They include headache, fatigue, shortness of breath, nausea and dizziness. A victim's skin may appear red in color. Because it cannot be smelled, seen or tasted, it can kill people before they know it is present in their dwelling.

It is recommended that a CO alarm with an audible warning signal be installed near the sleeping areas of your home and outside of individual bedrooms. Buy an alarm that has been tested by a nationally recognized testing lab such as Underwriters' Laboratories (UL). Follow the manufactures instructions for installation and testing.

A few simple precautions can also reduce the chance of accidental exposure to CO:

  • Have a qualified professional check all fuel-burning appliances, furnaces, chimneys and venting systems in your home at least once a year.
  • Never use your oven or range to heat you home, and never use a charcoal grill or hibachi inside your house or garage.
  • Never keep a car running in your garage, even with the garage doors open.
  • If your running a portable generator it should be OUTSIDE away from the house to prevent CO from entering your residence.
emergency response

East River Energy is available and at your service around the clock during any emergency situation (super storms, power outages, and other natural disasters)